• UK, US workers report ‘overwhelmingly’ positive experiences of remote working

    As companies around the world assess their next steps in trying to adapt to the post-Covid-19 world of work, research shows that despite some challenges, home working in the UK and US at least has been generally positive.

    In a study of 1,000 remote workers in the two countries, global comms agency FleishmanHillard sought an insight into displaced workers’ perspectives and experiences of using digital tools for business purposes during lockdown.

    The research found that, overwhelmingly, workers’ experiences of technology for remote communication have been generally positive, and remote working has been a net benefit, despite its challenges. As many

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  • Pub ‘check-in’ apps provoke fresh privacy concerns

    Breweries, pubcos, restaurants and other venues rushing to reopen on 4 July 2020 after the latest easing of lockdown regulations in England, could be putting the data of their customers at risk by implementing poorly thought-out, insecure check-in technology.

    Over the weekend of 20-21 June, health secretary Matt Hancock said that to enable such venues to reopen while minimising the risk of customers contracting Covid-19, people may be required to check in and provide their personal details so they can be quickly identified in case of a second wave of cases. The proposals were later branded “bonkers” by the

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  • NHSX seeks evolution of digital transformation capabilities

    NHSX, the digital unit of the NHS, is working on a design research project to understand how its recent experiences around the Covid-19 coronavirus outbreak might support the delivery of digital transformation demands presented by future health crises.

    NHSX’s digital transformation team of 30 in-house staff and contractors had to scale quickly during the pandemic to develop the function, which focuses on understanding user needs, as well as building capacity and assuring digital spend in public healthcare.

    To respond to the various digital needs arising from the Covid-19 crisis, work carried out by the team includes rapid design research to

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