• Serco and Sitel contact-tracing contracts agreed to be penalty-free for underperformance

    Contracts with services company Serco and contact centre provider Sitel covering the troubled NHS Test and Trace service do not feature penalty clauses for under-performance, and Conservative MP David Davis has been a thorn in the government’s flesh in respect of this ostensible failure.

    On LBC’s Swarbrick on Sunday, the famously libertarian MP had a full-throated go at Whitehall for the trials and tribulations of the NHS Test and Trace programme. Davis said on the show on 4 October that the civil service was “bloody useless at running commercial contracts”.

    “The contract with Serco should have been really tough

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  • UK announces proposals to protect cash amid evolution of digital payments

    The UK government has set out plans to protect the future of cash to cater for the needs of certain consumers as well as businesses as the adoption of digital payments increases.

    According to the plans, set out by HM Treasury, even though cash use is declining, with people choosing to use cards and e-wallets, physical money is still crucial for groups such as the elderly and vulnerable.

    The government has also observed that many people find cash more accessible than digital payments, or that it helps them to budget and manage their finances in a way that suits them.

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