• Dutch IT award recognises importance of research in the wild

    Centrum Wiskunde & Informatica (CWI) scientist Pablo Cesar, a proponent of scientific research in the real world, tells Computer Weekly about his people-centric work.

    Although research outside the laboratory is much more difficult to control, the results are more valuable, he says. The jury of the 2020 Netherlands Prize for ICT Research agreed, praising him for his research in real-life situations, and confirmed the value of this approach to science.

    Cesar was born in Madrid, Spain, and chose to take his PhD at Aalto University in Helsinki, Finland. Although the support for science in Finland is excellent, he decided

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  • Ticketmaster fined £1.25m by ICO for failing to protect customer data

    Ticketmaster has been fined £1.25m by the Information Commissioner’s Office (ICO) for failing to protect customer data from cyber attackers.

    A data breach, which began in February 2018, was revealed when customers of Monzo Bank reported fraudulent transactions.

    Affected websites include Ticketmaster International, Ticketmaster UK, GETMEIN! and TicketWeb.

    The fine follows an ICO investigation that found a chatbot on the company’s online payment page put it in breach of the General Data Protection Regulation (GDPR).

    “The investigation found that Ticketmaster’s decision to include the chatbot, hosted by a third party, on its online payment page allowed an

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