• Comms giants flow to edge of Amazon to boost 5G enterprise, industrial applications

    Vodafone and Verizon have embarked on programmes to embed Amazon Web Services (AWS) Wavelength technology in rolling out distributed multi-access edge computing (MEC) on 5G networks to bring customers and key applications closer together.

    Building on a relationship first announced in 2019, AWS and Vodafone Business are working together to further accelerate 5G application development through a new incubation scheme, Vodafone Business Edge Innovation Program.

    The three-month programme is designed to gives startups, ISVs, businesses and freelance developers exclusive access to edge computing training and expert support from Vodafone and AWS to help them develop, test and deploy a

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  • Makers partners with Coding Black Females

    Makers has partnered with Coding Black Females to provide a small cohort of women with free software engineering training.

    The coding bootcamp will also offer members of Coding Black Females discounted courses going forward.

    Claudia Harris, CEO of Makers, said: “Coding Black Females is helping the next generation of women to enter the digital sector and thrive in their chosen career path. Its commitment to community and diversity is shared by Makers.

    “Together, we can play a big role in narrowing the skills gap in tech, while also providing a steady supply of well-trained talent that reflects the society we

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  • Covid-19 crisis has speeded up contact centre digital transformation

    The impact of the Covid-19 pandemic on the contact centre market has been dramatic.

    According to Leigh Hopwood, chief executive of the Call Centre Management Association (CCMA), many of its members believe the industry has “jumped forward five years in three months” because of the opportunity afforded it “to implement new technology to support a mass migration to homeworking and to deliver a digital transformation”.

    Many operations were already “going down this path” anyway, says Alexander Michael, global practice leader at research and consulting firm Frost & Sullivan. But the fact that they had to adapt quickly to new circumstances,

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