Marc Benioff, chair and chief executive of cloud-based customer relationship management (CRM) supplier Salesforce, and the company’s president and chief operating officer Bret Taylor are projecting their term “Cloud 3.0” as “where the future works”.
Benioff delivered a keynote yesterday (10 February 2020) from Singapore, where the supplier said the future is already working. “Offices, restaurants and shops are opening, but we aren’t going back to the way it was,” the supplier said in a statement. “Companies around the world had to fundamentally rethink their operating model to respond to the spread of Covid-19. Salesforce was no different.