How Useful Is VOIP – Voice Over Internet Protocol
Telecommunications is one of the greatest discoveries in human history. Without this, people will not be able to communicate to families, friends, and loved ones to other places, especially to those in other countries. There have been a lot of improvements and continuous research in this field even though its purpose is already been discovered. What is this latest discovery in the field of telecommunications?
VoIP: Communication through the internet
One of the many uses of the internet is to connect people who are on the different sides of the planet. It may be through a social networking site, commentary or blog space, or through chat rooms. All of these methods lead to one goal- to connect people. Because of this, many people become accustomed with each other- strangers become friends, long-lost friends are kept in touch once more, family members are updated and people are gaining more and more acquaintances over the internet.
What is VoIP?
VoIP or Voice over Internet Protocol is the latest discovery in the field of communications. It is a technology wherein people from other places can receive and send calls to other people in different places with the use of internet. In short, this works just like a social networking site or chat room but the only difference is people really get to hear the voice of the other person at the other end of the line.
With this technology, it will be a lot easier for people to talk to their loved ones any time they want and anywhere their loved ones are. Also, because it uses internet connection, they can talk to each other for as long as they want without any call limit. They can also make several calls in one day to friends in other places since this is not very costly.
VoIP is cheaper compared to a regular telephone subscription since customers cannot make a call overseas without paying a great amount for this call. Although it also uses a telephone, it works through an internet connection so it has cheaper long distance and internationals calls. For as long as the person that they are talking to is also connected to the internet then they can talk to each other all the time they want.
Also, VoIP works like a regular telephone which means customers can block unwanted calls, forward calls, receive waiting calls, it has a caller ID, it can send fax, it has a voicemail, and they avail of 3-way calling. They do not need to worry about missing important calls or not knowing where the calls came from since these features can also be found in VoIP technology
VoIP in business
This is also used in many businesses, not only big time, but small and medium businesses as well. One example of this is call centers. Since this technology reduces phone costs, call centers can receive as many calls as they can. Plus, they can make free communication between branches since they only need to stay connected in the internet.