These Terms of Service (“Terms”) govern your use of CQ Internet (the “Site”), a technology platform that benchmarks real‑world internet speeds by provider and zip code for home users in the United States. By accessing or using the Site, you agree to be bound by these Terms, which reflect the laws of the United States and the practices of CQ Internet, established in 2017.
- Eligibility and Account Creation
- You must be at least 18 years old and a resident of the United States to create an account.
- All account information must be accurate, current, and complete. Failure to maintain accurate information may result in account suspension or termination.
- Account Termination
- CQ Internet may terminate or suspend your account at any time, with or without notice, for (a) violation of these Terms, (b) fraudulent or abusive behavior, (c) inactivity for more than twelve (12) months, or (d) any activity that threatens the security, integrity, or performance of the Site.
- Upon termination, your access to the Site will cease, and any data you have contributed may be removed in accordance with Section 4.
- You may close your account voluntarily by contacting us via the “Contact Us” page; we will process the request within a reasonable timeframe.
- Content Removal
- Users may submit comments, reviews, and other content (“User Content”) related to ISP speed and reliability. CQ Internet reserves the right to remove any User Content that is (a) illegal, defamatory, obscene, or infringing, (b) misleading or contrary to the Site’s benchmarking methodology, or (c) posted in bad faith.
- Removal may be done without prior notice, and the user will be informed of the reason when feasible.
- We will retain a copy of removed content for a minimum of thirty (30) days for audit and compliance purposes before permanent deletion.
- Data Handling and Privacy
- We collect personal data (e.g., email address, zip code) only to provide the benchmarking service, personalize your experience, and communicate important updates.
- Aggregated speed data is publicly displayed without identifying individual users; personal identifiers are stripped before aggregation.
- We do not sell your personal information to third parties. Data may be shared with service providers strictly to operate the Site, under confidentiality agreements.
- You may request access, correction, or deletion of your personal data by contacting us through the “Contact Us” page, subject to applicable legal obligations.
- Intellectual Property
- The Site’s design, code, and benchmark methodology are the exclusive property of CQ Internet. Users may not reproduce, modify, or distribute any part of the Site without prior written permission.
- User Content remains the property of the contributor, but you grant CQ Internet a worldwide, royalty‑free, non‑exclusive license to use, display, and distribute the content in connection with the Site’s services.
- Limitation of Liability
- CQ Internet provides benchmark data as a comparative tool, not as a guarantee of ISP performance. We are not liable for any direct, indirect, consequential, or incidental damages arising from reliance on the data.
- Our total liability to you for any claim shall not exceed the amount you paid, if any, for access to the Site in the twelve (12) months preceding the claim.
- Changes to Terms
- We may revise these Terms at any time. Revised Terms will be posted on the Site with an effective date. Continued use of the Site after such posting constitutes acceptance of the revised Terms.
By using CQ Internet, you acknowledge that you have read, understood, and agree to these Terms of Service. We encourage you to review them periodically, especially after any updates, to stay informed about your rights and obligations.
If you have questions or need clarification regarding any provision, please reach out through our “Contact Us” page. Your continued participation helps us maintain a reliable, comparative resource for home internet users across the United States.